1) Who we are (Data Controller)
Controlit Factory SIA
Reg. No.: 40103987176
Address: Jaunmoku iela 34, Rīga, LV-1046, Latvia
Phone: +371 27007494
Email: info@controlitfactory.eu
This Privacy Policy explains how we process personal data when you use our website (the “Website”).
2) What data we process
2.1. Data you provide to us
- Contact details and message content when you get in touch (for example, via email or contact form).
- Business information you choose to share when requesting information about our products and solutions.
Purposes and legal bases:
- Responding to inquiries and providing pre-contract information (GDPR Art. 6(1)(b)).
- Maintaining records of communications and improving our services (GDPR Art. 6(1)(f) – legitimate interests).
2.2. Data collected automatically
- Technical data such as IP address, device and browser details, pages viewed, timestamps, and diagnostic logs for security and performance.
- Cookies and similar technologies used for essential site functionality and, if enabled, analytics.
Legal bases:
- Consent for non-essential cookies/analytics (GDPR Art. 6(1)(a)).
- Legitimate interests for strictly necessary cookies (GDPR Art. 6(1)(f)).
3) Why we use your data (Purposes)
- To operate, secure, and improve the Website.
- To respond to your requests and provide product information.
- To comply with legal obligations (for example, accounting and tax).
- If you consent, to analyze traffic and usage to improve content and user experience.
4) Legal bases for processing
We rely on:
- Performance of a contract or pre-contract steps (GDPR Art. 6(1)(b)).
- Legitimate interests (GDPR Art. 6(1)(f)).
- Consent (GDPR Art. 6(1)(a)) for non-essential cookies/analytics and similar activities.
5) Retention
- We keep personal data only as long as necessary for the purposes stated or to meet legal obligations.
- Inquiry correspondence: up to 3 years after the last contact.
- Accounting records and invoices: for periods required by Latvian law (typically 5 years for invoices and up to 10 years for annual accounts).
6) Sharing and processors
We use trusted service providers (for example, hosting, IT support, security, analytics if enabled) who process personal data under our instructions and with appropriate safeguards. If required by law, we may disclose data to public authorities.
7) International transfers
If any service provider is located outside the EEA, we ensure appropriate transfer mechanisms (for example, EU Standard Contractual Clauses) and additional safeguards where necessary.
8) Your rights (EU/EEA)
You can request:
- Access to your personal data.
- Rectification of inaccurate data.
- Erasure (right to be forgotten).
- Restriction of processing.
- Data portability (for data you provided).
- Objection to processing based on legitimate interests.
- Withdrawal of consent at any time (does not affect prior lawful processing).
To exercise your rights, contact us at: info@controlitfactory.eu.
You also have the right to lodge a complaint with the Latvian Data State Inspectorate (Datu valsts inspekcija): Elijas iela 17, Rīga, LV-1050, Latvia | pasts@dvi.gov.lv | +371 67223131.
9) Security
We apply technical and organizational measures appropriate to the risk to protect personal data against unauthorized access, alteration, disclosure, or loss.
10) Cookies
Our Website may set essential cookies to run the site. Non-essential cookies (for example, analytics) are used only with your consent. You can change your preferences via the cookie banner (if present) and your browser settings.
11) Children
Our Website and products are intended for business customers and professionals. We do not knowingly collect personal data from children.
12) Third-party links
The Website may contain links to third-party sites. Those sites have their own privacy policies. Please review them before providing personal data.
13) Changes to this Policy
We may update this Privacy Policy from time to time. The latest version is indicated by the “Last updated” date at the top of this page.
14) Contact us
Controlit Factory SIA
Jaunmoku iela 34, Rīga, LV-1046, Latvia
Phone: +371 27007494
Email: info@controlitfactory.eu